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Shipping & Returns

1. SHIPPING POLICY

Managed from Luxor TRADE LTD Skopje "www.prima.mk" offers online sales, information services, content and transactions provided by PRIMA OPTICS. The prices of all products are prima.mk in EUR and other foreign currencies including VAT.

Each buyer must register to deliver the order. After completing the order will be sent e-mail to the address of the customer, as the review commissioned.
Delivery is to be paid according to the price list of logistic company Globko Logistics on the territory of Macedonia, insurance does not cover transport / delivery of product. For more information see paragraph 2 (Submission).
The purchase can be accomplished with the following credit cards: Visa Classic; Visa Electron; Master Card; Maestro; Diners Club International (only if CVV2/CVC code on back of card). The payment is provided by NLB Tutunska Banka Skopje.
The user agree to all terms and conditions set out in the Information section of the site is responsible for protecting the confidentiality of its password, admits that although the Internet is often a safe place, sometimes there are obstacles in the service or events that are beyond the control of PRIMA. MK. PRIMA.MK is not responsible for any data lost during data transmission of information via the Internet. User understands and acknowledges that in the circumstances, within and outside the control of PRIMA.MK, access to the site may be terminated or suspended at any time.
PRIMA.MK has the right at any time to change or discontinue any aspect or feature of the site.
By using PRIMA.MK, User acknowledges that it is an adult and at least 18 years to be able to use the site to purchase, otherwise the responsibility is on the person who allowed him access to the information needs of the juvenile online purchase. PRIMA.MK does not have any responsibility if the purchase is carried out by a juvenile.

2. SUBMISSION

Once the order is approved immediately and no longer than 3-three hours after the payment of the buyer / client, the object of purchase will be shipped for delivery, unless an order is made on Friday after 15:00 pm, Saturdays, Sundays or any holiday.
Responsibility for the product by downloading the premises of the seller, the buyer's lecture in full bears supplier GLOBKO-Logistik-GLS Skopje.
Client / customer by purchasing products through this website, agrees to the terms of service posted on www.gls.com.mk
If receipt of the product from a supplier to 14.00, GLS GLOBKO Logistik-Skopje warrant to execute the delivery within 24 hours, otherwise the product will be lifted upon the next day, as calculated within 24 hours. Ensuring the delivery deadline of 24 hours is publicly released by GLOBKO Logistik-GLS Skopje and accuracy match it. LUXOR TRADE LTD (PRIMA.MK) Skopje does not guarantee delivery and the date of delivery and the possible modification of this announcement customer / client is obliged to inform the supplier.
If the client wants to ensure purchased product from possible damage, loss, etc., when performing the service is obliged to conatct the authorized person of GLOBKO Logistik-GLS Skopje and explicitly asked them to insurance transportation of the product, according to the conditions published them on their website.
Customer is obligated on delivery to check the product against possible damage during transportation, and for larger parcel and quantitatively to check the products. Visible flaws / damage of the product Customer should, within 5 hours of receiving returns immediately when receiving the goods to the supplier.
In case the customer wants to return the product not by our fault or the fault of the supplier and wants to return the amount of product, then the amount of the final product will be deducted twice the cost of delivery which varies according to the weight of the product.
If the customer wants to replace the product, he is obliged to keep it intact, unused and unwrapped along with all accompanying documents.
Products replaced under the terms stipulated in the Law on Consumer Protection.

3. RESPONSIBILITY

The user expressly agrees that use of this website is under his responsibility. PRIMA.MK, in the widest sense of the word does not guarantee that use of the Site will be error-free or without interruption; nor guarantees (I) the results that may be obtained from use of this site, or any mikrostrana, or (II) the accuracy, reliability or content of any information, product or service provided through this site or its mikrostrani.
PRIMA.MK declines any responsibility and conditions, expressed or imposed, including, but not limited to, those that are subject to violations, trading or customized for a particular purpose.
In no case PRIMA.MK will not be responsible for any indirect, incidental, special, consequential or punitive damages arising out of or connected with this website. Responsibility of PRIMA.MK regarding products purchased from "www.PRIMA.mk" can not exceed the amounts paid therefor, and the total liability arising or related to this agreement can not exceed the amount paid by the end user during six months before making any claim.
Under no circumstances PRIMA.MK not be liable for any loss or damage caused by an end user its reliance on information obtained through PRIMA.MK. Responsibility of the end user to evaluate the accuracy, completeness or usefulness of any information, commentary, opinion, advice or other content available through PRIMA.MK.
PRIMA.MK contains links to websites of third parties which are held by other content providers. PRIMA.MK expressly disclaims liability regarding the content and accuracy of materials on such websites of third parties. If the user decides to access a Web site through a link, it makes on his own risk. Unless explicitly PRIMA.MK you allowed to do this, you must not put external links to other pages on PRIMA.MK. PRIMA.MK reserves the right to recall its consent to any link at any time without notify you.
PRIMA.MK has the right but not the obligation to monitor the content of the site at any time. PRIMA.MK has the right but not the obligation to remove any material that PRIMA.MK considers that violates the provisions set out here.

Address for return:

Prima Optics

Skopje City Mall Ljubljana bb ext 118 ground floor,

1000 Skopje,

Republic of Macedonia

Phone: +389 30 60 930

Contact: info@prima.mk

Customer support: support@prima.mk