How to order?

No experience with e-shopping? No problem, just keep reading.

Step 1:

Want to buy the PRIMA.MK, but not sure how?. Whether you are a detailed review of product you want to buy or viewing more products of one brand, it is necessary to notice two buttons, "In Cart" and "Buy it now".

When you click "Add to Cart", the desired product is inserted into the Cart at the top of the screen, just above the Support menu, and you can continue viewing the rest of the products. When you find another product that you like you can re-insert in the basket, at the end, when you finish your quest to open cart and view your selection. Here you will have the opportunity to preview the order and delete products that do not want, or to find out the total amount of all goods and to spend in the next step of the order.

If you again click the button  "Shopping Cart" navigation will take you directly to the review of the order where you see the total counts and you are able to spend in the next step of the order.

Step 2:

Check the details of the order? If you agree with what you see on the screen in order to proceed to the next step of the order need to click the "Confirm Order" in the lower right corner of the preview.

Now you are in the area where you need to insert data delivery.

By creating a user profile

Be sure to fill out the data required to execute the order and delivery. By completing the information you agree to the privacy policy and terms of use.

Step 3:

You entered your data or make a user profile? It follows another, final, review of the order. Once you confirm, switch to a new page where you can fill in data recovery.

Important: " not collect any information of a financial nature as the number of cards and / or bank account number. Data on credit card and bank account will be held and used exclusively by the NLB Tutunska Bank. "

After you complete the payment, you will receive a final confirmation of the order and notice by e-mail to the specified address. Orders from e-store have the following statuses:

PROCESS - which means that the order by the customer / client is executed, but it is in the process of approval and / or preparation of documentation required for delivery.

APPROVED - the order is approved and wait for the supplier to raise the transmission to the client.

REFUSED - the order is rejected, the reason is sent via email to the customer, and the funds paid are returned to the client.

We hope that this this guide has helped you in running your order, of course if you have additional questions, we encourage you to contact us at any time